Doc Searls Project VRM
About: http://blogs.harvard.edu/vrm/about/ https://blogs.harvard.edu/doc/2015/09/18/debugging-adtech-assumptions/ Wrong. If people have a real relationship with a company, they want it to be with sales or service. That’s it. For example, I have a great relationship with the service department of East Coast Volkswagen in Englewood Cliffs, New Jersey. I’m on a first-name basis with the guys there, who know … [Read more…]